WANDERMAS JOURNEYS LLC – Travel Advisor Terms & Conditions

Updated: July 1, 2026

Washington Seller of Travel Registration Number #606232211

Business Address: 2336 NW 199th St, Shoreline, WA 98177

Phone: (347) 926‑3376

This Travel Advisor Terms and Conditions Agreement (“Agreement”) is entered into by and between WANDERMAS JOURNEYS LLC, owned and operated by Jose G. Baquero, an Independent Travel Advisor hosted by WorldVia Travel Group, located at 70 Mansell Court, Suite 100, Roswell, GA 30076, and you, the Client.

WANDERMAS JOURNEYS LLC (“Advisor”) is a registered Seller of Travel with the Washington State Department of Licensing and complies with all requirements under RCW 19.138 – Sellers of Travel Act.

WANDERMAS JOURNEYS LLC is a Washington Seller of Travel 606232211, a Florida Sellers of Travel Independent Sales Agent TI150284, an independent travel advisor hosted by WorldVia Travel Group, Florida Seller of Travel ST36257.

1. Scope of Services

1.1 The Advisor provides professional travel planning and booking services, including airline tickets, hotel reservations, cruise reservations, car rentals, activities, transfers, rail reservations, tour packages, and other travel‑related arrangements.

1.2 All services will be performed with reasonable and ordinary care, as required under RCW 19.138.150, and in accordance with the Client’s stated preferences, needs, and budget.

1.3 At or prior to payment, the Advisor will provide a written statement including supplier names, total pricing, payment schedules, and applicable cancellation/refund policies, in compliance with RCW 19.138.040(1).

1.4 Availability and pricing are not guaranteed until confirmed by the supplier. Prices may change prior to payment.

1.5 The Advisor may receive commissions or compensation from suppliers for travel booked on behalf of the Client.

1.6 Airline Ticket Disclosure (RCW 19.138.040(1)(d)) Airline tickets purchased through the Advisor may be nonrefundable, partially refundable, or subject to airline‑imposed change fees, fare differences, schedule changes, or other restrictions. All airline fare rules apply and may result in additional costs.

1.7 All advertised travel offers reflect confirmed availability at the time of publication, as required under RCW 19.138.030.

2. Responsibilities of the Advisor

2.1 The Advisor will answer Client questions honestly and to the best of the Advisor’s ability. If a question falls outside the Advisor’s licensure or expertise, the Client will be directed to an authoritative source.

2.2 The Advisor will disclose the names of all proposed and booked third‑party travel suppliers.

2.3 The Advisor will obtain express authorization for all payments made on the Client’s behalf using the Client’s approved payment method. No payment will be processed without the Client’s consent for the specific transaction.

2.4 The Advisor will advertise travel services only in compliance with RCW 19.138.030 and will not advertise any travel service unless availability has been confirmed with the supplier.

2.5 The Advisor will assist the Client in obtaining refunds or credits when suppliers fail to provide contracted services, as required under RCW 19.138.050.

2.6 The Advisor will provide all required written disclosures at or before the time of payment, including supplier names, pricing, and cancellation/refund terms, as required under RCW 19.138.040.

2.7 The Advisor will not sell travel services that are known to be unavailable or materially different from what is advertised.

3. Responsibilities of the Client

3.1 The Client shall provide all necessary information for accurate bookings, including full legal names matching government‑issued identification, payment authorization, travel preferences, allergies, and special accommodation requirements.

3.2 The Client is responsible for reviewing all itineraries and travel documents provided by the Advisor and notifying the Advisor promptly of any discrepancies.

3.3 The Client agrees to comply with all terms, conditions, and policies of third‑party suppliers.

3.4 The Client is responsible for ensuring compliance with all travel documentation requirements, including passports, visas, entry requirements, health requirements, and vaccination rules.

3.5 All travel components are subject to the terms and conditions of the respective supplier, which may change at any time.

3.6 The Client agrees to review all supplier terms, including fare rules, cancellation policies, and refund conditions, prior to payment.

3.7 The Client acknowledges that failure to provide accurate information may result in additional costs or denied travel services.

4. Travel Insurance

4.1 The Advisor strongly recommends that Clients purchase comprehensive travel insurance covering trip cancellation, medical and dental expenses, emergency evacuation, personal liability, and other risks.

4.2 The Advisor is authorized to obtain quotes from travel insurance providers.

4.3 The Client is responsible for reviewing and understanding the terms and conditions of any insurance policy selected.

4.4 The Advisor is not responsible for denied insurance claims

5. Payment Terms

5.1 The Advisor does not typically charge planning fees. If any planning fees are required, they will be disclosed and agreed to in advance. No fees will be charged without prior written disclosure and Client consent, as required under RCW 19.138.040(1)(c).

5.2 The Advisor does not accept client payments directly for travel services. All payments for travel components are made directly to the applicable third‑party supplier or through WorldVia Travel Group’s authorized payment systems.

5.3 The Client authorizes the Advisor to facilitate payments to suppliers by providing payment information for use only within secure supplier or host‑agency systems. The Advisor does not store, retain, or process payments independently.

5.4 Because payments are made directly to suppliers, all supplier payment terms, cancellation policies, refund rules, and change fees apply. The Client is responsible for reviewing these policies prior to payment.

5.5 The Client is responsible for any additional costs arising from changes requested after initial arrangements have been confirmed.

5.6 Washington Trust Account Exemption (RCW 19.138.110) Because all payments are made directly to travel suppliers or through WorldVia Travel Group’s approved systems, WANDERMAS JOURNEYS LLC is exempt from maintaining a Washington Seller of Travel trust account or surety bond.

5.7 The Advisor does not store or retain credit card information outside secure supplier/host systems.

6. Cancellations and Refunds

6.1 Supplier cancellation and refund policies apply to all bookings. Cancellations may result in forfeiture of payments.

6.2 The Advisor will assist the Client in obtaining any available refunds or credits; however, such outcomes cannot be guaranteed.

6.3 Washington 7‑Day Cancellation Right (RCW 19.138.320) Clients residing in Washington may cancel this Agreement within seven (7) calendar days of signing and receive a full refund of any fees paid directly to the Advisor, provided that travel has not commenced and no nonrefundable supplier payments have been made.

6.4 If travel services are canceled or materially misrepresented by a supplier, the Advisor will assist the Client in obtaining refunds as required under RCW 19.138.050.

7. Chargebacks

7.1 All payments are subject to supplier and WorldVia Travel Group policies.

7.2 The Client agrees not to initiate a chargeback for:

(a) services provided or partially provided,

(b) cancellations made outside supplier cancellation windows,

(c) nonrefundable or partially refundable services.

7.3 The Client agrees to notify the Advisor and supplier of any service concerns and allow reasonable time for resolution.

7.4 Chargebacks may not be used to avoid supplier penalties or fees.

7.5 Improper or fraudulent chargebacks will be disputed. The Client agrees to cooperate with any investigation.

7.6 The Advisor will cooperate fully with issuing banks and suppliers during chargeback reviews.

7.7 Washington Chargeback Notice Nothing in this Agreement restricts the Client’s rights under federal law (Regulation Z) to dispute unauthorized credit card transactions. This section applies only to authorized transactions where supplier penalties or cancellation rules apply.

7.8 Chargebacks may result in cancellation of travel services by suppliers.

8. Limitation of Liability

8.1 The Advisor acts solely as an intermediary between the Client and third‑party suppliers. Any disputes related to supplier services must be addressed directly with the supplier.

8.2 The Advisor is not liable for failures, accidents, insolvency, bankruptcy, or dissatisfaction related to services furnished by third parties.

8.3 The Advisor’s liability under this Agreement is limited to the amount of fees received by the Advisor, excluding amounts paid to suppliers.

8.4 The Advisor makes no warranty regarding supplier performance, pricing, availability, or the accuracy of supplier‑provided information. All travel services are provided by third‑party suppliers, who are solely responsible for their performance.

8.5 Travel involves inherent risks, including illness, injury, delays, government actions, and changes in entry requirements. The Client assumes all such risks.

8.6 The Advisor is not responsible for losses caused by government actions, border closures, or changes in entry requirements.

9. Force Majeure

9.1 Neither party shall be considered in breach of this Agreement if performance is prevented by a Force Majeure event, including but not limited to acts of God, war, natural disasters, pandemics, government actions, or major transportation disruptions.

10. Governing Law & Consumer Protection Notice

10.1 This Agreement is governed by the laws of the State of Washington.

10.2 Violations of Washington’s Sellers of Travel Act (RCW 19.138) are enforceable under the Washington Consumer Protection Act (RCW 19.138.280–290). Clients may have additional rights under state law.

10.3 Washington Consumer Restitution Notice (RCW 19.138.100) If WANDERMAS JOURNEYS LLC or any travel supplier fails to provide the travel services contracted for, the Washington State Department of Licensing may be able to assist with a refund of amounts paid. Washington State Department of Licensing – Sellers of Travel Program Website: www.dol.wa.gov/business/selltravel/ Phone: (360) 664‑1400

10.4 Assistance with supplier failure does not guarantee recovery of funds, as refunds depend on supplier policies and Washington State Department of Licensing procedures.

10.5 The Client acknowledges that restitution processes may require documentation and may take time.